Effective Date: [Insert Date]
1. Introduction
Welcome to Eco Maid Services (“we,” “us,” or “our”). At Eco Maid Services, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our platform, including our website and mobile application (“Platform”). By using our Platform, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information: We may collect personal information that you provide directly to us, such as your name, contact information, payment information, and other identifying details when you create an account, book services, or communicate with us.
2.2 Service Information: When you book cleaning services through our Platform, we collect information about the type of service, date and time, location, and your cleaning preferences.
2.3 Usage Information: We collect information about how you use our Platform, including log data, device information, and cookies. This information helps us improve our services and user experience.
3. How We Use Your Information
We use your information for various purposes, including but not limited to:
3.1 Service Provision: To facilitate the booking of cleaning services and connect you with cleaning professionals.
3.2 Customer Support: To respond to your inquiries, provide support, and address any issues or concerns.
3.3 Improvement: To analyze user behavior and preferences, enhance our services, and develop new features.
3.4 Marketing: To send you promotional and marketing communications related to our services, subject to your preferences.
3.5 Compliance: To comply with legal obligations and enforce our Terms and Conditions.
4. Sharing Your Information
We may share your personal information with:
4.1 Cleaning Professionals: To connect you with the cleaning professional you’ve booked.
4.2 Service Providers: We may use third-party service providers to help us deliver our services.
4.3 Legal and Regulatory Authorities: To comply with legal requirements, respond to government requests, and protect our rights.
5. Your Choices and Rights
You have certain rights regarding your personal data, including the right to access, correct, or delete your information. You can also choose to opt out of receiving marketing communications from us.
6. Security
We implement security measures to protect your personal information. However, no method of data transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the Platform or other means. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at team@ecomaidservices.com